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Position ID
SE
Job Title
Sales Force Developer
Description

  • New development needed in the environment- general needs are custom visual force pages that allow agents to book appointments, custom development, s, and a lot of ongoing needs that need development as well- for example; updating appointments needs customer solution and customized development. 
  • Major projects foreseen in the next 1-5 years of the Salesforce Application: a lot of structural changes, change the way we handle the appointments and ongoing scheduling to make this more user friendly, provide more integration with the call center- uses five9 software for integration. 
  • Customer Support, liaising directly with the clients.
  • Analyze and review business, functional, and technical requirements
  • Support information management steering committees as Salesforce SME on data integration processes and procedures.
  • Document and develop code according to specifications and standards
  • Prepare test data and plan and conduct basic unit or module testing
  • Support CRM security including granting and removing access, creating and modifying user roles and profiles, assigning membership in territorial and team groups
  • Provide support for quality assurance testing and defect resolution
  • Participate in project team meetings and communicate effectively with peers, architects, system analysts, business analysts, project managers, quality control, and across other technology team boundaries, reporting project status as required
  • May be required to be on call to provide support on a need-to basis

Qualification
Bachelor’s degree in Computer Science or a closely related field
Location
US

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MAIL / CALL

  • 517 Route, one South Suite # 3060
  • 732-527-0567
  • info@bilabsinc.com

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